Customer Service Rep at MyMusicTaste

Looking for a customer service representative to act as the liaison between MyMusicTaste and music fans

Project Manager Full Time

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Job Description


We are looking for a customer service representative to act as the liaison between MyMusicTaste and music fans all over the world. You will serve as the friendly and helpful voice of the company, interacting with fans to provide information in response to inquiries about MyMusicTaste and our concerts and to enhance the overall customer experience.

- Please submit your resume to hr@mymusictaste.com
- Please note that applicants will only be contacted when they pass screening and are invited for an interview.
- If false information is found in the supporting documents, employment may be canceled even after the employment is confirmed.

1. Primary Responsibilities:

- Engage with fans across various channels (email, social media, etc.) and assist users with any questions or needs
- Obtain all relevant information across departments to handle service and concert inquiries and keep up to date with changes
- Improve customer service procedures, policies, and standards
- Other duties assigned as needed

2. Requirements:

- Previous marketing/customer service experience is desired but not necessary
- Excellent English communication skills, both written and verbal, and verbal fluency in Korean
- Strong interpersonal and communication skills
- Avid interest in music, knowledgeable about artists and genres, and have an overall interest in learning about the concert industry

To Apply:

- To apply, please submit all of the following to hr@mymusictaste.com:
- Resume in English
- Cover letter in English
- Your application will not be reviewed until we have received all of the requested items above.


  • 1000

Compensation

  • Salary $30000 – $45000
  • Equity 0% – 0%

Open Positions

  • Project Manager

    Customer Service Rep

    Full Time $30000 – $45000 Equity: 0% – 0%
    Posted: 10 months, 1 week ago